Contact Us

We are here to help with any questions or concerns you may have.

If you need help with an order, or have any questions or feedback, our team is ready to help you in the best way possible. Read below to find out how you can contact us:

Store name: Luxza
Email: support@luxza.shop
Phone: +1 434-878-6993
Address: 1117 Emmet St N, Charlottesville, VA 22903, United States

Customer service hours:
Working days:  Monday to Friday
Opening hours:  8:00 AM – 6:00 PM (EST-New York Time)

How long does it take to receive my order?

Processing Time: 1–2 Business Days (Mon–Fri)

Shipping Time: 7–9 Business Days (Mon–Fri)

Total Delivery Time: 8–11 Business Days (Mon–Fri)

Order cut off Time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York)